Service Requests

Service Requests

With alkitronic® service, you are fully covered.
Don’t hesitate to get in touch with us – we are happy to support you!

Your Benefits at a Glance

Fast & reliable
repairs

Maintenance package including calibration for maximum precision

Personal consultation for all application-related questions

Original spare parts &
the highest quality standards

Contact us!

Title:

First name:

Last name: *

Company: *

Street:

Postcode / City:

Country:

Phone:

E-Mail: *

Device type: *

Serial number: *

Reason for Contact: *

Please let us know the date of shipment:

We will check your device upon receipt and provide a cost estimate before completion.

Please let us know the date of submission:

Please describe the defect in the text field. We will provide a cost estimate after receiving the device.

File upload

I have read the information on^{data protection and agree to it.*}

Are you sending your device in for maintenance or repair?
Please note the following information to speed up the process:

Please always send the support/reaction arm with the device!
If possible, send the case with its outer packaging (shipping companies may charge additional costs if no outer packaging is provided).
No other accessories or batteries are required, unless damage to the accessories is suspected!
After submitting this form, you will receive a confirmation email with your details. Please print this out and enclose it with the shipment.
Shipping address:

alki TECHNIK GmbH
Technical Service Center
Unterlettenweg 4
D-85051 Ingolstadt
Germany

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