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Service Requests

With alkitronic® service, you are fully covered.
Don’t hesitate to get in touch with us – we are happy to support you!

Your Benefits at a Glance

Fast & reliable
repairs
Maintenance package including calibration for maximum precision
Personal consultation for all application-related questions
Original spare parts &
the highest quality standards

Contact us!

    Title:

    First name:

    Last name: *

    Company: *

    Street:

    Postcode / City:

    Country:

    Phone:

    E-Mail: *

    Device type: *

    Serial number: *

    Reason for Contact: *

    Please let us know the date of shipment:

    We will check your device upon receipt and provide a cost estimate before completion.

    Please let us know the date of submission:

    Please describe the defect in the text field. We will provide a cost estimate after receiving the device.

    File upload

    data protection and agree to it.*

    Are you sending your device in for maintenance or repair?
    Please note the following information to speed up the process:

    • Please always send the support/reaction arm with the device!

    • If possible, send the case with its outer packaging (shipping companies may charge additional costs if no outer packaging is provided).

    • No other accessories or batteries are required, unless damage to the accessories is suspected!

    • After submitting this form, you will receive a confirmation email with your details. Please print this out and enclose it with the shipment.

    • Shipping address:

      alki TECHNIK GmbH
      Technical Service Center
      Unterlettenweg 4
      D-85051 Ingolstadt
      Germany

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